In the Carbondale IL and surrounding area, Jacobs Air Conditioning & Heating is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Murphysboro IL. Call us today at (618) 529-2989!
We love Jacobs the company and the young men who replaced our old system with the new one. The service technician guy, I don’t have good things to say about him. I asked him before he leave I want to ask him a few questions and he just left out my front door as if he didn’t want to answer anything I had to say. I don’t know what he serviced cause he didn’t explain anything to me so he may want to get help with customer service skills. We do love our furnace and the AC unit and would recommend to others
Response from Jacobs Air Conditioning & Heating:
Umon, thank you for taking the time to leave us a review! We are sorry to hear that your experience with our tech wasn't the best. We strive to make all of our customers satisfied and comfortable with the service we provide.
If you want the best product with excellent service then you need to call Jacobs Air Conditioning and Heating. Thanks to Jim for taking the time to tell us what we needed and to Eli for the install. Great job! We highly recommend!
Response from Jacobs Air Conditioning & Heating:
Barry, thank you for taking the time to leave our company a review and the recommendation!! :)
I would recommend to anyone
Response from Jacobs Air Conditioning & Heating:
Paul, thank you for leaving us a review!! We are so glad to hear you're satisfied with our company's service!! :)
Response from Jacobs Air Conditioning & Heating:
Thank you for the review Kelli!! We hope you stay cool :)
Very efficient and friendly service.
Jacobs is always great to work with! They are friendly, knowledgeable, professional, and timely. They schedule their appointments in an organized way and always let you know when they are on their way. My place is always a disaster, and I have a large dog who barks at them. But they are still always friendly and professional. I really trust them and their work.
Jacobs always provides outstanding customer service, going above and beyond to service their customer's heating and air needs.
Everything ok
Very conscientious and resolved issues
Jackson was very professional, asked just a couple of questions, and got right to work. He obviously knew what to look for and was very familiar with our unit. He even tolerated our cat, Socrates.
They always show up when you need them. even during a snowstorm!
Nice polite
The tech was very thorough and professional. My previous service company just turned on the unit to see if it worked and that was it. Jacobs' tech do a through check for winter and summer. Very pleased.
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