In the Carbondale IL and surrounding area, Jacobs Air Conditioning & Heating is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL in Carbondale IL. Call us today at (618) 529-2989!
Eli explained things clearly, was upfront about price and the age of our equipment, and wore a mask without us having to request it.
Ethan communicates very well. He seems to know what to do and how to do it. Everything went well.
Eli was a super nice guy and very clear and informative while explaining things.
Ethan always does my twice yearly service visit. He is polite, efficient, and very capable. My unit is 7 years old now and Jacobs keeps it running as well as the day it was installed.
Technician arrived promptly. Very satisfied with their work.
Good at the service profession
Ethan is always professional and efficient.
Ethan was very knowledgeable about my cooling system and found the problem in minutes. He also detected a shortage of Freon in my system and corrected that . Quick and friendly service .
Great customer service, and caring service ~ I will definitely recommend to anyone I know
My AC was old and quit working. I needed a new one. Jacobs got my new unit installed quickly, since I was without AC. Very professional from start to finish.
The technician, Ethan, arrived on time and completed his work quickly and skillfully. He was courteous, professional, and friendly. Well done!
Every time Jacobs has come to our home and office they are professional, courteous, and very knowledgeable about what they're doing. Ethan is great to deal with and explains everything that he has done or needs to do. Wonderful service and I highly recommend them!
I could not have been happier with my experience with Jacobs. Office manager Grace is so personable and strives for excellent customer service. She got someone to my house for diagnostics the same day. Eli and his installation crew were dynamite. Fast, efficient and obviously knowledgeable They left my house in tip top shape with new and improved, energy efficient unit. Eli taught me how to use the new thermostat, which is very important. Eli is an excellent manager! .
very neat and tidy
Very professional and thorough
Ethan was even early for the appointment...and yes, I was told he would be early by Grace. He did what he needed to do and was on his way to the next customer.
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