Since 2000, Jacobs Air Conditioning & Heating is your best choice for repair, installation, and service in homes and buildings just like yours in the Carbondale IL and surrounding area. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Jacobs Air Conditioning & Heating stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL. Call us today at (618) 529-2989!
Family run business provides 5 star level of service from initial customer contact through repair service.
Ethan, the service technician was knowledgeable polite. He provided great customer service.
One very minor issue. The clock on my thermostat was off by an hour after the maintenance was completed. I only noticed because it's programmed to lower the temp at 4:30 and when it didn't cool down I check the time on the thermostat and it was off. Easy to reset.
Both guys were great and they did what they were there for!!!
I don't know why we ever used any other heating/AC service in town. Jim is honest, friendly and efficient. When it's time for a new AC unit, we'll be calling Jacobs.
Eli came to look at our broken AC. He was super friendly and explained exactly what the issue was. He was informative, professional, and very helpful. He fixed it up real fast, and everything works great now! I would recommend Jacobs Air Conditioning and Heating to anyone in the area!
Eli and Mitchell installed a new air conditioning unit in my home. They were very friendly and professional and did quality work. I appreciate their efforts to protect my home while they did their work.
Ethan was very knowledgeable of the equipment and polite
Ethan works quick and is always on time
While service was fine -as far as I know- was not happy when told they had replaced the filter downstairs after I told not to as I replaced them two weeks ago. @When I questioned him he said it looked dirty. I think he forgot. Also went back and forth over carpet in living room several times after being outside without covers on his shoes. Also arrived about 45 mi n early which was ok because I was there but other times might not have been home that much earlier than the appointed time.
These guys are the absolute best, timely, efficient, and honest!
Ethan is an excellent representative for your company.
We appreciate Jacobs’ professional, friendly service. We really like and trust Ethan - he’s almost part of our family!
Just had my spring maintenance done by Ethan and Mitchell. They showed up exactly when scheduled and were as friendly as usual upon arrival. They immediately explained what they were going to do and got to work. They were courteous when they came in the house and they then re-explained everything that they had done during their service visit.
Ethan is great! Friendly, courteous, clearly explains things and, of course does great work! I'm so glad I have Jacobs Air Conditioning and Heating!
Ethan always does a fantastic job. He is professional, detailed, and forthright.
They checked everything and kept at the job installing a new safety feature.
Not happy about the price increase
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