Air Conditioning Repair and Furnace Repair in Carbondale IL
Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL
In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL. Call us today at (618) 529-2989!
Rated 5.0 out of 5 stars based on 490 customer reviews
Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services.
However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs.
Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.
Carbondale, IL at a glance
Jacobs Air Conditioning & Heating has completed 25 jobs in Carbondale, IL between September 2026 and October 2026.
The 20 customer reviews shown here average 5.0 out of 5.
The most recent job was on October 1, 2026.
Jacobs Air Conditioning & Heating has completed 391 jobs in Carbondale, IL in the last 12 months. The first job there was in May 2014.
Reviews
yearly service for furnace
Alfredo was on time -even a little early. Good service always.
Carolyn
- Carbondale, IL 62901
Excellent Mark
- Carbondale, IL 62903
Excellent service!
Alfredo is always thorough and polite. We appreciate him!
Jennifer
- Carbondale, IL 62901
Excellent Service!
This is his second visit to our home. He's informative, polite, and patient.
Thomas
- Carbondale, IL 62901
Excellent Service!
Alfred Vicente, who has serviced my system the last four or five maintenance visits, is always prompt, personable, and professional. He’s always helpful and quick to answer my questions.
Curtis
- Carbondale, IL 62901
Excellent service.
Very professional, work was done quickly and thoroughly.
Gail
- Carbondale, IL 62901
Excellent service
Great experience he was very professional, and informative
Alicia
- Carbondale, IL 62902
heater replacementMyers
- Carbondale, IL 62903
No it’s not!Ted
- Carbondale, IL 62903
Excellant jobJim
- Carbondale, IL 62901
Great service!Tom
- Carbondale, IL 62901
Excellent Service
Excellent young man!
A real pleasure to talk to and to service my system!
A real asset to your company!
John
- Carbondale, IL 62902
Jacobs annual HVAC checkup
As usual, Alfredo is friendly, respectful, and helpful with whatever questions I have. While the service is efficient, it is thorough and he left everything cleaner than when he arrived. I have full confidence in his ability to troubleshoot any problems.
Olise
- Carbondale, IL 62901
Fall Check Up!
I'm always pleased with the work done by Jacobs staff AND with their office staff!
Anita
- Carbondale, IL 62901
Fall 2024 service review
Alfredo Vicente is knowledgeable and pleasant to work with
Liz
- Carbondale, IL 62901
Excellent ServiceJeff
- Carbondale, IL 62901
Excellent semi annual maintenance service
The tech, Alfredo, arrived as scheduled, was efficient, and pleasant to work with.
Lyle
- Carbondale, IL 62901
Outstanding service! Highly recommend.Farhan
- Carbondale, IL 62902
Excellent service!Farhan
- Carbondale, IL 62902
Great service
Eli is very knowledgeable and professional! I would highly recommend him and Jacob’s Mechanical!
Greg Perry
- Carbondale, IL 62901
Job Locations
Jim J.
Air conditioning repair - Ruud heat pump
Carbondale, IL 62903
Alfredo V.
Performed maintenance on Amana system
Carbondale, IL 62901
Jim J.
Commercial air conditioning repair - Trane
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Amana heat pump
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Goodman unit
Carbondale, IL 62901
Jim J.
A/C repair - Goodman air conditioner
Carbondale, IL 62902
Alfredo V.
Performed heating maintenance on Ruud heat pump
Carbondale, IL 62902
Alfredo V.
Performed heating maintenance on Goodman unit
Carbondale, IL 62901
Alfredo V.
Performed maintenance on Trane unit
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Amana system
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on ClimateMaster geothermal system
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Goodman furnace
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Goodman furnace
Carbondale, IL 62901
Eli J.
Goodman Gas Furnace and Air Conditioner Installation
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Lennox furnace
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Amana furnace
Carbondale, IL 62901
Jim J.
A/C repair -Trane air conditioner
Carbondale, IL 62903
Alfredo V.
Performed heating maintenance on Trane and Ruud heat pump systems
Carbondale, IL 62901
Jim J.
Commercial A/C repair - Trane air conditioner
Carbondale, IL 62901
Jim J.
Air conditioning service -Trane
Carbondale, IL 62901
Jim J.
Commercial air conditioning service - Trane
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on ClimateMaster geothermal system
