I called first thing on a Monday morning and they were here by 2:45! They diagnosed and fixed the problem in less than 45 minutes (in the pouring rain, no less) and the cost was completely worth it. Their representatives are always great to talk to, professional, kind, and very knowledgeable!

Always professional and respectful.

Ethan has serviced our heating and cooling system for a while now and he always does a great job explaining what he’s doing as well as maintenance. He and the Jacob’s team have been great since the word go!!

On time, friendly, quality workmanship.....fair deals! Thank you all.

Nothing but good in every aspect of the job. Got right to the problem, and fixed it. Very professional and friendly. Glad we have a service contract with Jacobs.

It was great. From first phone call to make appt, to reminder call, to "on his way" call, very professional. I am very happy with Jacobs H &A. Thank you all so much for your service.

Ethan and Matt arrived promptly as scheduled and conducted the service with quiet professionalism.

I am very pleased with the service I have received. The service man was very competent and courteous.

Eli did a great job with the estimate. Renata was always helpful on the phone. Jim did a great job keeping us informed and staying on top of our needs. Doug, Peyton and Eli did a very good job installing the unit and explaining functions and warranty. Great experience, feels great, thank you so much!

On Thursday I scheduled an appointment for a service call and the next morning the company sent their technician out to troubleshoot why the furnace kept shutting off before heating the house to the specified temp set on the thermostat. After running a series of tests for nearly an hour before tracking it down, Doug was able to find a clogged hose that alleviated the problem. Even better, I was only charged the $80 service call. Excellent work and service. I highly recommend calling Jacobs HVAC for your furnace/AC issues.

He was pleasant and efficient. Only feedback was I thought it was odd that I had to call yesterday to confirm time. would have been nice to have a reminder call or email.

Jim came out and went above and beyond cleaning mouse damage to our system. Well Done.

I called Jacobs for emergency service on my A/C unit. Within 45 minutes they were at my house. An hour and a half after I first called them they had arrived, inspected the unit, repaired it, given me information about annual service, changed my filter and were on their way!! I will definitely be contacting them again!