Air Conditioning Repair and Furnace Repair in Carbondale IL
Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (21)
In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL (21). Call us today at (618) 529-2989!
Rated 5.0 out of 5 stars based on 490 customer reviews
Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services.
However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs.
Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.
Carbondale, IL at a glance
Jacobs Air Conditioning & Heating has completed 25 jobs in Carbondale, IL in July 2025.
The 20 customer reviews shown here average 5.0 out of 5.
The most recent job was on July 23, 2025.
Jacobs Air Conditioning & Heating has completed 387 jobs in Carbondale, IL in the last 12 months. The first job there was in May 2014.
Reviews
Great service at an affordable price! They were on time and very informative
The tech I felt with was very polite and knowledgeable. He was quick and thorough!
Corey
- Carbondale, IL 62901
Great service
Gave a complete feedback. Very positive.
Ravi
- Carbondale, IL 62901
Fine service
I appreciate your fine care of my water heater, furnace & humidifier.
Eileen
- Carbondale, IL 62901-2031
Outstanding service!
Serviceman arrived at appointed time, was extremely courteous and efficient. All work was completed neatly and professionally. Couldn't tell he had even been here.
Steve
- Carbondale, IL 62903
Manager Mr. Fred
- Carbondale, IL 62901
Great Service!
Extrememly satisfied with service and progessionalism!
Diann
- Carbondale, IL 62901
Team meeting
Great morning!
Jim
- Carbondale, IL 62901
Tec was very knowledgeable of the system and efficient John
- Carbondale, IL 62902
+
Eli did a great job and was very pleasant.
John
- Carbondale, IL 62901
Always Great ServiceBrian
- Carbondale, IL 62901
Great job, very professional, neat
great job, very professional, neat, friendly.
Steve
- Carbondale, IL 62902
Trustworthy and reliable service
We can trust Jacobs' crew to be on time, be courteous, and to perform excellence service.
Eric
- Carbondale, IL 62901
Prompt and excellent serviceDennis
- Carbondale, IL 62901
Eli was very professional and friendlystanj7
- Carbondale, IL 62901-2032
311 giant city rdWILLIAM
- Carbondale, IL 62902
Great service at competitive prices
I chose Jacobs to replace my 20 year old residential HVAC system for 1) "preventative maintenance", and 2) increased energy efficiency. Jim Jacobs had an initial meeting with me (scheduled promptly and at my convenience) to look at my current system and to make a replacement recommendation. Jim emailed me a bid on three different options within a week. Jim and I met at my home shortly thereafter and made a decision on what system to install. Installation was quickly scheduled, again at my convenience. Eli Jacobs did a majority of the installation and performed the installation in a very professional manner. The work site was cleaned at the end of each day and at the conclusion of the installation. Eli thoroughly tested the system after it was installed (I happened to be home at the time an personally observed the testing). Eli explained the operation and programming of the new electronic thermostat and made sure that all of my questions were answered. My HVAC system is in my garage, which required Eli and the other technicians to go through our house a number of times to get to the attic to take out the old flue and to install the new flue and cold air intake. All of the installers took steps to keep from tracking dirt and debris into the house. I am pleased with Jacobs and their installation crew and am happy to recommend Jacobs to anyone who is considering the installation of a new HVAC system.
Bill
- Carbondale, IL 62901
Great service awesome technician
Eli, the tech that worked on my Air conditioner was so professional and did a amazing job. !!
Kathy
- Carbondale, IL 62903
Great Service!
My air conditioning was not working on a hot, humid day. They were able to send someone to fix the problem the same day I called. The repair men were professional and knowledgable!
Theresa
- Carbondale, IL 62902
Great service
This is a business that truly cares about its customers. I'm very happy I went with Jacobs a/c and heating for my a/c repair. And their prices were great, too.
Tawny
- Carbondale, IL 62903
Would recommendCHARLES
- Carbondale, IL 62901
Job Locations
Jim J.
Filter change
Carbondale, IL 62901
Jim J.
Air conditioning repair - Arcoaire heat pump system
Carbondale, IL 62903
Eli J.
Amana S Heat Pump Installation
Carbondale, IL 62901
Jim J.
Air conditioning repair - York heat pump system
Carbondale, IL 62903
Jim J.
Air conditioning service - Carrier
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Goodman Heat pump units
Carbondale, IL 62903
Jim J.
Geothermal service - ClimateMaster
Carbondale, IL 62901
Jim J.
Carrier a/c repair
Carbondale, IL 62901
Alfredo V.
Performed Ac maintenance on ClimateMaster geothermal system
Carbondale, IL 62902
Alfredo V.
Performed AC maintenance on Arcoaire heat pump
Carbondale, IL 62901
Jim J.
A/C repair - OxBox heat pump system
Carbondale, IL 62901
Alfredo V.
Preformed AC maintenance on Lennox Heat pump system
Carbondale, IL 62901
Jim J.
Trane roof top air conditioner - commercial A/C service
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Arcoaire heat pump system
Carbondale, IL 62901
Jim J.
A/C service - Trane heat pump system
Carbondale, IL 62903
Alfredo V.
Performed AC maintenance on Amana heat pump system
Carbondale, IL 62902
Alfredo V.
Performed AC maintenance on Bryan done
Carbondale, IL 62903
Alfredo V.
Performed AC maintenance on ClimateMaster Geothermal system
Carbondale, IL 62903
Jim J.
Commercial A/C repair - Goodman
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Trane heat pump unit
Carbondale, IL 62901
Eli J.
Amana Gas Furnace & Air Conditioner Installation
Carbondale, IL 62901
Alfredo V.
Performed Ac maintenance on Daikin mini split heat pump
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Oxbox by Trane heat pump unit
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Trane mini split and American Standard heat pump systems
