Air Conditioning Repair and Furnace Repair in Carbondale IL
Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (20)
In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL (20). Call us today at (618) 529-2989!
Rated 5.0 out of 5 stars based on 490 customer reviews
Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services.
However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs.
Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.
Carbondale, IL at a glance
Jacobs Air Conditioning & Heating has completed 25 jobs in Carbondale, IL between July 2025 and August 2025.
The 20 customer reviews shown here average 4.9 out of 5.
The most recent job was on August 11, 2025.
Jacobs Air Conditioning & Heating has completed 387 jobs in Carbondale, IL in the last 12 months. The first job there was in May 2014.
Reviews
Instalation
Doug, as always, provided; efficient and thorough service. Great job!
Steve
- Carbondale, IL 62902
Fall/Spring (?) Maintenance
I am pleased with the service, though it came months later than I expected. I was under the impression that it was to be in the spring & fall. This was the fall maintenance, but it is almost spring now!
Also, I am shocked at how expensive a new thermostat costs.
CYNTHIA
- Carbondale, IL 62902
Great
Thank you Jim. Very good service. If any one ask about Jacobs I will tell them good things about Jacobs. Thank you very much.
JOHN
- Carbondale, IL 62902
Good service and fastJen
- Carbondale, IL 62901
TrustworthyREGINA
- Carbondale, IL 62902
Friendly and informative
Doug(?)- I think was his name- was absolutely wonderful. He was on time, very nice, and informative.
Ann
- Carbondale, IL 62903
Professional Service, at a Great value
Being new to the area I saw their sticky note ad on the front of the newspaper and used towards winter clean up on both units. The servicemen were well trained and efficient. Loved that I saved money and got such great service! They explained everything and left no mess, They were on time too!
Diana
- Carbondale, IL 62902
Awesome service!SCOTT
- Carbondale, IL 62901
Great professional service!!Penny
- Carbondale, IL 62901
Reliable serviceTom
- Carbondale, IL 62901
Dependable service
As always technicians are efficient and knowledgeable
Cheryl
- Carbondale, IL 62901
5 Star Service All the Way!
Eli, our service guy, responded quickly on a very cold Sunday morning. He took care of the problem efficiently and took the time to explain what was happening with our furnace. All of this for a very reasonable price!
Stacie
- Carbondale, IL 62901
Prompt professional service
I had an HVAC installed at my home this week. Both the job estimate and installation were handled in a professional and friendly way with minimum inconvenience to me. I really appreciate the quietness and consistency that Eli and Madison worked with to get the job done in a timely fashion.
MARIE
- Carbondale, IL 62901
Semi annual service
Tech was punctual pleasant and knowledgeable. He worked hard and cleaned up his work area. It was definitely a positive experience and will continue using the same service.
MARK
- Carbondale, IL 62903
They always come as quickly as possible when we have a problemCarolyn
- Carbondale, IL 62902
Fabulous Service!
I always get great service from Jacobs. Highly recommend!
Bryan
- Carbondale, IL 62901
Eli is great.
Eli is great.
Adam
- Carbondale, IL 62901
Quick and professional service in replacing a geothermal furnance
We were very pleased with all the work. It was done in a timely manner and Jacobs heating and air were here when they said they would be.We have always been pleased with Jacobs since the first installment of a geothermal in 2000.
Mike
- Carbondale, IL 62901-5243
Excellent service
Cedric, the technician who did our service was very personable, "knew his stuff", and was professional. We would recommend Jacobs to anyone who asked for a recommendation for heating or AC service.
Kate
- Carbondale, IL 62901
Always good service with clear explanations
As always I have appreciated the service--the thoughtful manner in which the office responds, the friendly and efficient manner in which the service people work on the heating system, and most of all the clear explanations they take time to give us
Michael
- Carbondale, IL 62903
Job Locations
Jim J.
Air conditioning repair - Goodman AC
Carbondale, IL 62901
Jim J.
Air conditioning service - Goodman
Carbondale, IL 62902
Jim J.
York A/C repair
Carbondale, IL 62901
Jim J.
Air conditioning repair - Tempstar heat pump system
Carbondale, IL 62901
Jim J.
A/C repair - Rheem heat pump
Carbondale, IL 62901
Jim J.
Air conditioner repair - Goodman AC
Carbondale, IL 62901
Zach K.
Performed cleaning and maintenance on Goodman Inverter system.
Carbondale, IL 62903
Alfredo V.
Performed Ac maintenance on ClimateMaster geothermal system
Carbondale, IL 62902
Jim J.
Quoting a replacement mini-split
Carbondale, IL 62903
Eli J.
Amana S Gas Furnace and Air Conditioner Installation
Carbondale, IL 62903
Jim J.
Air conditioning service - Bryant heat pump system
Carbondale, IL 62901
Jim J.
AC service - Carrier
Carbondale, IL 62903
Zach K.
Performed cleaning and maintenance on two Goodman units.
Carbondale, IL 62901
Zach K.
Performed cleaning on Goodman unit.
Carbondale, IL 62901
Zach K.
Performed cooling maintenance on Goodman system.
Carbondale, IL 62902
Jim J.
AC service - Carrier air conditioner
Carbondale, IL 62901
Eli J.
Goodman Gas Furnace and Air Conditioner Installation
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Goodman unit
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Goodman Heat pump system
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on York heat pump system
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Heat pump system
Carbondale, IL 62903
Alfredo V.
Performed AC maintenance on Goodman unit
Carbondale, IL 62901
Alfredo V.
Performed AC maintenance on Goodman Units
Carbondale, IL 62901
Jim J.
A/C repair - York
Carbondale, IL 62903
Alfredo V.
Performed AC maintenance on ClimateMaster Geothermal unit
