Air Conditioning Repair and Furnace Repair in Carbondale IL
Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (3)
In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL (3). Call us today at (618) 529-2989!
Rated 5.0 out of 5 stars based on 490 customer reviews
Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services.
However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs.
Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.
Carbondale, IL at a glance
Jacobs Air Conditioning & Heating has completed 25 jobs in Carbondale, IL between August 2026 and September 2026.
The 20 customer reviews shown here average 5.0 out of 5.
The most recent job was on September 8, 2026.
Jacobs Air Conditioning & Heating has completed 389 jobs in Carbondale, IL in the last 12 months. The first job there was in May 2014.
Reviews
First Rate
Super experience with this company. The technician installed quality equipment quickly and efficiently, doing a great job on all aspects. Unqualified recommendation!
Brian
- Carbondale, IL 62901
Great service, great technicianRichard
- Carbondale, IL 62903
Excellent transaction
Excellent overall experience
Mark
- Carbondale, IL 62903
Professional and courtesy
Eli came out a day early and was very professional and honest
Your business card is on our fridge!
You’ll be our first call
Jerry
- Carbondale, IL 62901
Excellent company.
High quality reliable company. They put great attention into details and did a super job.
Ruth
- Carbondale, IL 62903
excellent service
Very Pleasant experience.
Mike
- Carbondale, IL 62903
Great service, great company. Thanks!Steve
- Carbondale, IL 62902
Excellent Service
Courteous and Professional!
He can service all my products anytime!
John
- Carbondale, IL 62902
Great service!
Eli did a great job once again, very personable & knowledgable.
Tyson
- Carbondale, IL 62903
Great service
I am delighted to give Alfredo an excellent review. He was on time, very tidy (no tracked in mud!), super polite, happy to answer questions, and (so far as I know) an outstanding technician.
David
- Carbondale, IL 62902
Excellent and professional service
The church's journey on replacing the two, 28 year old natural gas powered furnaces was a necessary one. As an whole earth and environmental justice church, it was important that we do the correct thing and reduce our carbon foot print. We contacted three different HVAC companies in the Carbondale IL area. They provided the church with comprenhensive bids for two geothermia, all electric heat pumps and for two air source, all electric heat pumps. Jacobs AC&H bids were the most comprehensive and provided some worked that needed to be done (i.e., adding more intake ventilation into the HVAC system) that was not included by the other estimates. Even with such, their estimate was still the best. Jim and Ely were super to work with and provided quality work. I would recommend that anyone needed a new heat pump system highly consider interacting with Jacobs AC&H. There are the best!
COGS UCC
- Carbondale, IL 62901
5 Stars Again!
It is very comforting to know that I can rely on Eli and the team at Jacob's Air Conditioning & Heating to provide prompt and excellent service - especially when the weather is extreme! A problem with our heating system was detected during regular maintenance and Eli found the necessary part and made the repair immediately. Another instance of first-class service.
Stacie
- Carbondale, IL 62901
Excellent Service!Mary
- Carbondale, IL 62902
Great job, Alfredo!
Very professional and courteous service.
Cathy
- Carbondale, IL 62901
A .okJim
- Carbondale, IL 62901
Replacement of heat pump system
Excellent service!
Franco
- Carbondale, IL 62901
Fantastic Service (as always)!
Eli is just a wonderful young man, helpful and informative (and funny).
Thomas
- Carbondale, IL 62901
Great service, very professional
Had a/c and furnace replaced. The work was done in a timely manner, prices were very reasonable, and the techs were very friendly, professional, and good at explaining everything they had done. All previous maintenance I've had done by Jacobs was the same experience. Overall excellent service.
Kaitlin
- Carbondale, IL 62901
Great Service... Awesome Price
Eli provided excellent service!!
Marilyn
- Carbondale, IL 62901
Excellent service!John
- Carbondale, IL 62901
Job Locations
Alfredo V.
Performed cooling maintenance on Goodman unit
Carbondale, IL 62902
Jim J.
Air conditioning repair - ClimateMaster geothermal
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Goodman package unit
Carbondale, IL 62901
Jim J.
Commercial air conditioning service repair - Trane air cooled chiller
Carbondale, IL 62901
Jim J.
A/C service -Goodman air conditioning system
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on aire flo
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Lennox furnace
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on ducane furnace
Carbondale, IL 62901
Jim J.
Air conditioning service - Rudd a/c
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Amana and Trane heat pumps
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Carrier furnace
Carbondale, IL 62901
Jim J.
Air conditioning repair - Carrier
Carbondale, IL 62901
Jim J.
A/C service - Amana heat pum
Carbondale, IL 62901
Jim J.
Air conditioning repair - Goodman a/c
Carbondale, IL 62901
Jim J.
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Amana heat pump
Carbondale, IL 62902
Jim J.
Quoting a repayment a/c system - York air conditioner
Carbondale, IL 62902
Alfredo V.
Performed cooling maintenance on Amana ac
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Lennox furnace
Carbondale, IL 62901
Jim J.
Quoting a replacement air conditioner - Trane
Carbondale, IL 62901
Alfredo V.
Performed heating maintenance on Trane furnace
Carbondale, IL 62901
Jim J.
Air conditioning service - ClimateMaster Geothermal
Carbondale, IL 62901
Jim J.
Air conditioning repair - Trane a/c
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on ClimateMaster geothermal system
