Air Conditioning Repair and Furnace Repair in Carbondale IL
Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (25)
In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL (25). Call us today at (618) 529-2989!
Rated 5.0 out of 5 stars based on 490 customer reviews
Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services.
However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs.
Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.
Carbondale, IL at a glance
Jacobs Air Conditioning & Heating has completed 25 jobs in Carbondale, IL in May 2025.
The 10 customer reviews shown here average 4.9 out of 5.
The most recent job was on May 27, 2025.
Jacobs Air Conditioning & Heating has completed 387 jobs in Carbondale, IL in the last 12 months. The first job there was in May 2014.
Reviews
Semi-Annual Inspection and Service
totally satisfactory service, very pleasant, courteous technician
Diana
- Carbondale, IL 62902
AC
Very efficient, pleasant young man. Doug. Clarified the problem well.
Richard
- Carbondale, IL 62901
Great Service
Great Service. Friendly people. Great price.
JF
- Carbondale, IL 62901
Superior work and product
Went the extra mile with installation of a new Goodman outdoor unit. Product is very aesthetically pleasing. Pricing is very competitive. Couldn't be happier with everything about Jacobs Heating & Air Conditioning.
Jerry
- Carbondale, IL 62901
Quick, straightforward service
A two man crew arrived at my place (after having called ahead to make sure I was going to be there) took a few minutes to inspect the cooling unit, and had a diagnosis very quickly. While there, both servicemen went above and beyond to test that everything was working after the repairs were made. All replacement parts were available in their truck, and they took the extra time to show me a few inspection points for me to keep an eye on to save myself from having to call them again too soon. Great service, great communication, and quality results.
Eric
- Carbondale, IL 62901
Great service and quick!Cameron
- Carbondale, IL 62901
Quick Response, Friendly Service at a Value
I have never been more pleased and satisfied with Jim and his team in terms of prompt, efficient, knowledgeable and friendly service--always very reasonable and honest. We are extremely fortunate to have Jacobs in our area!
Father Bob
- Carbondale, IL 62901
Excellent Customer Service, Unbeatable Price!Veronica
- Carbondale, IL 62902
A good first impression.
As a licensed architect I appreciate it when the approach to problems is methodical and exemplifies great understanding and experience in arriving at the appropriate solution. I believe I got a sense of that in my meeting yesterday with Jim.
Ben
- Carbondale, IL 62901
Great service & a great value too!
Technician was courteous & very thorough, in fact he showed us where the previous company hadn't done a very good job. Jacobs will be taking care of our AC's from now on!
Jim
- Carbondale, IL 62901
Job Locations
Jim J.
Air conditioning service - GMC a/c
Carbondale, IL 62901
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62901
Alfredo V.
Performed maintenance on Amana system
Carbondale, IL 62901
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62903
Alfredo V.
Performed maintenance
Carbondale, IL 62903
Alfredo V.
Performed maintenance on Goodman unit
Carbondale, IL 62901
Jim J.
A/C service - Goodman heat pump
Carbondale, IL 62901
Jim J.
A/C service Aire-Flo heat pump
Carbondale, IL 62901
Jim J.
Air conditioning repair - Lennox
Carbondale, IL 62901
Eli J.
York Air Conditioner Repair
Carbondale, IL 62901
Alfredo V.
Performed maintenance on Amana system
Carbondale, IL 62901
Alfredo V.
Performed maintenance on Ac unit
Carbondale, IL 62901
Alfredo V.
Performed maintenance on Amana systems
Carbondale, IL 62902
Alfredo V.
Performed maintenance on ClimateMaster geothermal
Carbondale, IL 62902
Alfredo V.
Performed maintenance on Goodman and Lennox systems
