618-529-2989

Air Conditioning Repair and Furnace Repair in Carbondale IL

Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (12)

In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional ac repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL (12). Call us today at (618) 529-2989!

Read Reviews Below

Recent Jobs and Reviews in Carbondale, IL

Rated 5.0 out of 5 stars based on 490 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services. However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.

Reviews

great service
Greg - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
As always, Ethan provided excellent service and answered question posed to him.
We are completely satisfied with Jacobs service and workmanship. Good job.
Richard - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Definitely great & friendly service!
I always trust the Jacobs!
Joann - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Excellent service
I hired Jacobs to install a a new HVAC system in our house a couple of years ago and continue to have Jacobs do biannual service checks on the system. I am very pleased with the equipment, the installation and the service I receive from Jacobs. They are friendly, efficient and very good. I recommend Jacobs for your HVAC needs without reservation.
Bill - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Prompt, Courteous and Professional Service
Jacobs provided Prompt, Courteous and Professional Service from their office personnel and service technician, Ethan. We called late in the afternoon after our furnace went out, and Ethan arrived at 8am the next morning with advance communication from the office. Within the hour, the problem was fixed with a full explanation about how it was repaired. We highly recommend Jacobs for home heating requirements.
Jack - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Great service!
Jacobs always offers great service at a reasonable price. All techs are courteous and knowledgeable. They keep you informed of the entire process. The whole Jacobs staff is great to deal with!
Lori - Carbondale, IL 62902
Map of Carbondale, IL 62902
  • Overall Experience
  • Quality
  • Price
  • Convenience
Great service and price!
Very professional, courteous and knowledgeable.
Diana - Carbondale, IL 62903
Map of Carbondale, IL 62903
  • Overall Experience
  • Quality
  • Price
  • Convenience
Super service, start to finish!
I was treated SO well, right from the courteous, thoughtful phone call. We negotiated appointment convenient to BOTH of us. Thorough explanations on site, efficient service provided by an experienced worker. A very reasonable price, and a plan to be reminded of recommended service in the future. Many thanks!
Clara - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Professional, Knowledgeable & Great Customer Service
Ethan K was knowledgeable, friendly & polite. Great customer service!
Steven - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Very pleasant.
Gave an estimate before making the repair. Explained everything that was done.
Karen - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Maintenance on 2 units
Very good service at an affordable price. On time and very professional.
Mike - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Maintenance
Ethan does a great job.
Steve - Carbondale, IL 62902
Map of Carbondale, IL 62902
  • Overall Experience
  • Quality
  • Price
  • Convenience
Very polite and complete service
Thorough... answers questions well
Ross - Carbondale, IL 62903
Map of Carbondale, IL 62903
  • Overall Experience
  • Quality
  • Price
  • Convenience
Six month maintenance contract
Ethan did a great job of cleaning and checking our heating and air-conditioning system
Dave - Carbondale, IL 62903
Map of Carbondale, IL 62903
  • Overall Experience
  • Quality
  • Price
  • Convenience
Very Excellent
Richard - Carbondale, IL 62902
Map of Carbondale, IL 62902
  • Overall Experience
  • Quality
  • Price
  • Convenience
Great service!
The Jacobs have taken great care of our heating and cooling needs for many years and continue to do so.
Debbie - Carbondale, IL 62902
Map of Carbondale, IL 62902
  • Overall Experience
  • Quality
  • Price
  • Convenience
Great service.
Ethan is very friendly and competent. Also the office employees are very friendly and personable.
Ulli - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience
Great service
Ethan needs to get a raise
Keith - Carbondale, IL 62902
Map of Carbondale, IL 62902
  • Overall Experience
  • Quality
  • Price
  • Convenience
Why Use Jacobs?
Not sure how I began using Jacobs Heating but I am quite satisfied with their knowledge, service and price. Ethan has been the service tech 2 of the 3 times Jacobs has been to my house. He is knowledgeable, personable and gets the job done as one would expect. Hard to keep up with who is giving the best prices but Jacobs seems to be competitive . . .and they offer a slight discount when you combine an air conditioning check up with the heat system check up. I will be sticking with Jacobs in the future.
Jim - Carbondale, IL 62903
Map of Carbondale, IL 62903
  • Overall Experience
  • Quality
  • Price
  • Convenience
As usual, great and efficient service.
Always professional and courteous.
Steve - Carbondale, IL 62901
Map of Carbondale, IL 62901
  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

Alfredo V.
Alfredo V.
Performed Ac maintenance on ClimateMaster geothermal system
Carbondale, IL 62902
Carbondale, IL - Performed Ac maintenance on ClimateMaster geothermal system
Jim J.
Jim J.
Quoting a replacement mini-split
Carbondale, IL 62903
Carbondale, IL - Quoting a replacement mini-split
Eli J.
Eli J.
Amana S Gas Furnace and Air Conditioner Installation
Carbondale, IL 62903
Carbondale, IL - Amana S Gas Furnace and Air Conditioner Installation
Jim J.
Jim J.
Air conditioning service - Bryant heat pump system
Carbondale, IL 62901
Carbondale, IL - Air conditioning service - Bryant heat pump system
Jim J.
Jim J.
AC service - Carrier
Carbondale, IL 62903
Carbondale, IL - AC service - Carrier
Zach K.
Zach K.
Performed cleaning and maintenance on two Goodman units.
Carbondale, IL 62901
Carbondale, IL - Performed cleaning and maintenance on two Goodman units.
Zach K.
Zach K.
Performed cleaning on Goodman unit.
Carbondale, IL 62901
Carbondale, IL - Performed cleaning on Goodman unit.
Zach K.
Zach K.
Performed cooling maintenance on Goodman system.
Carbondale, IL 62902
Carbondale, IL - Performed cooling maintenance on Goodman system.
Jim J.
Jim J.
AC service - Carrier air conditioner
Carbondale, IL 62901
Carbondale, IL - AC service - Carrier air conditioner
Eli J.
Eli J.
Goodman Gas Furnace and Air Conditioner Installation
Carbondale, IL 62901
Carbondale, IL - Goodman Gas Furnace and Air Conditioner Installation
Alfredo V.
Alfredo V.
Performed AC maintenance on Goodman unit
Carbondale, IL 62901
Carbondale, IL - Performed AC maintenance on Goodman unit
Alfredo V.
Alfredo V.
Performed AC maintenance on Goodman Heat pump system
Carbondale, IL 62901
Carbondale, IL - Performed AC maintenance on Goodman Heat pump system
Alfredo V.
Alfredo V.
Performed AC maintenance on York heat pump system
Carbondale, IL 62901
Carbondale, IL - Performed AC maintenance on York heat pump system
Alfredo V.
Alfredo V.
Performed AC maintenance on Heat pump system
Carbondale, IL 62903
Carbondale, IL - Performed AC maintenance on Heat pump system
Alfredo V.
Alfredo V.
Performed AC maintenance on Goodman unit
Carbondale, IL 62901
Carbondale, IL - Performed AC maintenance on Goodman unit
Alfredo V.
Alfredo V.
Performed AC maintenance on Goodman Units
Carbondale, IL 62901
Carbondale, IL - Performed AC maintenance on Goodman Units
Jim J.
Jim J.
A/C repair - York
Carbondale, IL 62903
Carbondale, IL - A/C repair - York
Alfredo V.
Alfredo V.
Performed AC maintenance on ClimateMaster Geothermal unit
Carbondale, IL 62901
Carbondale, IL - Performed AC maintenance on ClimateMaster Geothermal unit
Jim J.
Jim J.
Filter change
Carbondale, IL 62901
Carbondale, IL - Filter change
Jim J.
Jim J.
Air conditioning repair - Arcoaire heat pump system
Carbondale, IL 62903
Carbondale, IL - Air conditioning repair - Arcoaire heat pump system
Eli J.
Eli J.
Amana S Heat Pump Installation
Carbondale, IL 62901
Carbondale, IL - Amana S Heat Pump Installation
Jim J.
Jim J.
Air conditioning repair - York heat pump system
Carbondale, IL 62903
Carbondale, IL - Air conditioning repair - York heat pump system
Jim J.
Jim J.
Air conditioning service - Carrier
Carbondale, IL 62901
Carbondale, IL - Air conditioning service - Carrier
Alfredo V.
Alfredo V.
Performed AC maintenance on Goodman Heat pump units
Carbondale, IL 62903
Carbondale, IL - Performed AC maintenance on Goodman Heat pump units
Jim J.
Jim J.
Geothermal service - ClimateMaster
Carbondale, IL 62901
Carbondale, IL - Geothermal service - ClimateMaster