Air Conditioning Repair and Furnace Repair in Carbondale IL
Your Best Choice for Air Conditioning Repair and Furnace Repair in Carbondale IL (10)
In the Carbondale area, Jacobs Air Conditioning & Heating is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Jacobs Air Conditioning & Heating because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Air Conditioning Repair and Furnace Repair in Carbondale IL (10). Call us today at (618) 529-2989!
Rated 5.0 out of 5 stars based on 490 customer reviews
Customers say: The reviews exhibit a positive sentiment towards Jacobs Air Conditioning & Heating, with many customers expressing satisfaction with the company's services. The positive reviews highlight the company's quick and efficient service, thorough inspections, and efficient operation of heating and cooling units. Customers appreciate the professionalism, courtesy, and transparency of the team, as well as the timely response, good prices, and excellent customer service. The positive reviews also mention the company's ability to address various issues, including condenser freon lines, furnace purchases, regular maintenance, thermostat replacements, and future purchases. Customers have recommended Jacobs Air Conditioning & Heating to others, emphasizing their satisfaction with the company's services.
However, there are a few negative reviews, which primarily focus on issues related to pricing and communication. In these reviews, customers express dissatisfaction with the cost of the services and the lack of clear communication regarding the scope of work and associated costs.
Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The recurring themes in the positive reviews include professionalism, courtesy, transparency, timely response, good prices, and excellent customer service. The recurring themes in the negative reviews include pricing and communication issues.
Carbondale, IL at a glance
Jacobs Air Conditioning & Heating has completed 25 jobs in Carbondale, IL in March 2026.
The 20 customer reviews shown here average 5.0 out of 5.
The most recent job was on March 25, 2026.
Jacobs Air Conditioning & Heating has completed 387 jobs in Carbondale, IL in the last 12 months. The first job there was in May 2014.
Reviews
Jackson S. is an excellent representative for your company
I can't imagine what Jackson could have done that he didn't do. Very courteous, effecient, and pleasant.
Dan
- Carbondale, IL 62901
Great Service Hannah
- Carbondale, IL 62901
Always professional
Every tech I’ve had from Jacobs has been great.
Bob
- Carbondale, IL 62901
Great serviceDavid
- Carbondale, IL 62902
Great
Approximately twenty years service from Jacobs. That we keep on coming back tells how we feel about the service.
Dennis
- Carbondale, IL 62901
excellent
Eli and Sam were great. They worked well together and my new furnace was installed quickly. My quote was accurate from start to finish. Quality of work was excellent. They left my home clean and explained everything to me. I would definately reccomend this company. I dropped my home warranty due to poor service. I felt like everyone I met working with Jacob's were helpful. Gracie was great with sending texts when people would arrive no unexpected knocking that would have had my dog unhappy. Im glad we checked our furnace early in the season. Jacobs diagnosed the problem and installed a new furnace in less than a week.
Monab
- Carbondale, IL 62903
Great service Greg
- Carbondale, IL 62901
Great Service
Very comprehensive inspection and service on furnace and air conditioning unit.
Beth
- Carbondale, IL 62901
Great seevice
Eli is always very helpful and explains what is happening with the system. He is well educated on the systems and very friendly.
Kita
- Carbondale, IL 62901
Great service
Jacob’s always does a great job. Very professional and efficient. Couldn’t be happier with their work.
Bob
- Carbondale, IL 62901
Outstanding customer service and great installation experience!
Jacob’s team are an amazing awesome group of people! From the beginning of the project to the end they were professional, friendly, and helpful. They always go the extra mile! Best experience we have ever had in our home maintenance and improvement. Thanks so much! 100% recommended them for all your HVAC needs!!!
Jack
- Carbondale, IL 62902
Excellent service
Very friendly and honest
Gary
- Carbondale, IL 62901
Great service, no complaints!
Eli explained things clearly, was upfront about price and the age of our equipment, and wore a mask without us having to request it.
Amy
- Carbondale, IL 62903
Great
Ethan communicates very well. He seems to know what to do and how to do it. Everything went well.
Kitty
- Carbondale, IL 62901
Great ServiceTanya
- Carbondale, IL 62902
Fast and friendly!
Eli was a super nice guy and very clear and informative while explaining things.
Slabz Skate Shop
- Carbondale, IL 62901
Another great service visit
Ethan always does my twice yearly service visit. He is polite, efficient, and very capable. My unit is 7 years old now and Jacobs keeps it running as well as the day it was installed.
Geoffrey
- Carbondale, IL 62902
Great service
Technician arrived promptly. Very satisfied with their work.
Michelle
- Carbondale, IL 62901
Professional Service
Good at the service profession
Caleb
- Carbondale, IL 62901
Great service!
Ethan is always professional and efficient.
John
- Carbondale, IL 62901
Job Locations
Alfredo V.
Performed cooling maintenance on Goodman unit
Carbondale, IL 62901
Jim J.
Honeywell dehumidifier service
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on ClimateMaster geothermal system
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Trane system
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Goodman Ac
Carbondale, IL 62902
Jim J.
A/C repair - Nest Thermostat
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Ruud heat pump system
Carbondale, IL 62902
Alfredo V.
Performed cooling maintenance on Amana system
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Trane unit
Carbondale, IL 62902
Jim J.
Heating service - York heat pump
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Lennox Ac
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Goodman heat pumps
Carbondale, IL 62901
Jim J.
Cooling service/ air conditioning repair - Goodman A/C
Carbondale, IL 62901
Jim J.
Heating service - ClimateMaster geothermal
Carbondale, IL 62902
Alfredo V.
Performed cooling maintenance on Goodman heat pump
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Trane and Ruud heat pumps
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Amana heat pump
Carbondale, IL 62901
Alfredo V.
Performed maintenance on Bryant unit
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Guardian Ac
Carbondale, IL 62901
Jim J.
Heating repair -York gas furnace
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Goodman unit
Carbondale, IL 62901
Jim J.
Heating repair - boiler system
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on Goodman unit
Carbondale, IL 62901
Alfredo V.
Performed cooling maintenance on ClimateMaster geothermal system
