I moved to this area seven years ago & only one other service provider has been as prompt as your company. James was pleasant, knowledgeable & efficient. Thank you.
Jim was very responsive to my call. Thx
I called first thing on a Monday morning and they were here by 2:45! They diagnosed and fixed the problem in less than 45 minutes (in the pouring rain, no less) and the cost was completely worth it. Their representatives are always great to talk to, professional, kind, and very knowledgeable!
Very comprehensive inspection and service on furnace and air conditioning unit.
Very friendly and honest
Grace and Jim were both very professional and friendly! The service was affordable and the response time was incredible! I greatly appreciate this company and especially these two employees! Great job!
I was treated SO well, right from the courteous, thoughtful phone call. We negotiated appointment convenient to BOTH of us. Thorough explanations on site, efficient service provided by an experienced worker. A very reasonable price, and a plan to be reminded of recommended service in the future. Many thanks!
Jim provided a very professional, very able service. He was also very nice in answering all our questions.
The service was amazing and the quality of work was better than I expected! I would definitely recommend that you use Jacobs. They were wonderful!
Family run business provides 5 star level of service from initial customer contact through repair service.
Awesome job thank you
I don't know why we ever used any other heating/AC service in town. Jim is honest, friendly and efficient. When it's time for a new AC unit, we'll be calling Jacobs.
Nothing but good in every aspect of the job. Got right to the problem, and fixed it. Very professional and friendly. Glad we have a service contract with Jacobs.
Great guy, great company. A/C went out, called, they came out the next day and we were back up and running. A+ service and very nice folks!
Always take care of me!
We could not have made a better choice
VERY APPRECIATIVE OF THE PROMPT SERVICE OBTAINED AFTER HOURS ON A FRIDAY EVENING
Response time, professionalism, and competetive pricing was excellent.
Jacobs provides great service and don't beat around the bush or push product on you. They give you what's wrong and let you decide what you can and can't afford.
Underbid competitors for new install. Had to replace undersized returns for new RTU (not part of new install bid). Took initiative to ensure overall configuration of system would perform as intended instead of waiting on a callback (somewhat rare). The install of the returns was a little pricier than would have liked, but expect better performance and lower operating costs on equipment moving forward. Jacobs HVAC seemed to be very proactive.
Called at 9 a.m. with a cooling concern. Jim himself was here in the early p.m. Problem solved in an hour!
Well, the owner even came out to fix our A.C. on very short notice after regular hours on a Saturday & got our main unit up & running within the hour. He was a real "life-saver as we had 11 family staying with us from out of town during extreme heat & humidity!
Jim did an excellent job. He had the problem diagnosed within minutes, put the new part on and our unit was up and running again. Jim, Thank you for your excellent work.
Quoted me a price under everyone else. Got the whole unit inside and out replaced within a day. Very friendly.
Thank you Jim. Very good service. If any one ask about Jacobs I will tell them good things about Jacobs. Thank you very much.
Convenient and quick scheduling, knowledgeable staff, and speedy service. I would highly recommend using Jacob's!
Jim came out and went above and beyond cleaning mouse damage to our system. Well Done.