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Eli

Eli
Technician

Local Reviews

Jacobs Air Conditioning & Heating Rated 5.0 out of 5 stars based on 202 customer reviews

Map of Makanda, IL

Trusted, fair priced, professional, quality results




Review of Jacobs Air Conditioning & Heating

The owner, Jim Jacobs, procured the new equipment for our home and personally came and recharged our leaking system at no cost to keep it limping along until his team could install our new Goodman Dual-fuel heat pump system. Within two weeks his crew came on a cooler than average August day and removed the old system, set and installed the new equipment and had the AC cooling our home for that evening. The next morning Eli Jacobs returned to finish the propane and exhaust stack plumbing, and test the propane furnace and the heat pump. Afterwards he took his time explaining the different aspects of the system and the routine maintenance it would need. I was very pleased with the professional look of the installation - both inside and out. He also took his time explaining the operation and capabilities of our wi-fi capable smart thermostat. Now, after two weeks of operation my wife and I are both very happy (and comfortable) with our new system. Thank you, Jacob’s!


Map of Carbondale, IL

Great Service




Review of Jacobs Air Conditioning & Heating

Friendly, honest, clean and On time with a great product and service.


Map of Murphysboro, IL

Great service.




Review of Jacobs Air Conditioning & Heating

If you want the best product with excellent service then you need to call Jacobs Air Conditioning and Heating. Thanks to Jim for taking the time to tell us what we needed and to Eli for the install. Great job! We highly recommend!


Map of Murphysboro, IL

Everything fantastic




Review of Jacobs Air Conditioning & Heating

I would recommend to anyone


Map of Murphysboro, IL

Great response time




Review of Jacobs Air Conditioning & Heating

Very efficient and friendly service.


Map of Carbondale, IL

Great service - timely - neat - thorough!




Review of Jacobs Air Conditioning & Heating

We were so pleased with the quote for the work & install with additional ducting & wiring was included. Jacobs is the best. Our unit is working very well & Eli took the time to explain all very clearly.


Map of Carbondale, IL

Geothermal Installation




Review of Jacobs Air Conditioning & Heating

Jacob’s did an excellent job of installing a geothermal system for my home. They have unmatched expertise and do business at a fair price.


Map of Murphysboro, IL

Excellent Customer Service




Review of Jacobs Air Conditioning & Heating

Jacobs always provides outstanding customer service, going above and beyond to service their customer's heating and air needs.


Map of Carbondale, IL

great service --overall an oustanding professional job!




Review of Jacobs Air Conditioning & Heating


Map of Herrin, IL

Great service




Review of Jacobs Air Conditioning & Heating

Very organized and clean


Excellent Work




Review of Jacobs Air Conditioning & Heating

Very prompt in responding. Very efficient, accurate installation.


Great customer service




Review of Jacobs Air Conditioning & Heating


Wonderful service




Review of Jacobs Air Conditioning & Heating

My business’s air broke And they were able to get it fixed up quickly.


Survey




Review of Jacobs Air Conditioning & Heating


Great people,very helpful!




Review of Jacobs Air Conditioning & Heating


owner manager




Review of Jacobs Air Conditioning & Heating

jacobs looked at our project and proposed the correct solution. they came in to install and it was quick easy and well done. I am particular about things being straight and on point, they are experts at this. i would highly recommend them for any one who wants a professional job done with the right specifications to your project.


Very knowledgeable and respectful crew




Review of Jacobs Air Conditioning & Heating

I appreciated the information and education Eli provided me. He and Sam were both quite conscientious of noise, my cat, any questions I had, the area in which they were working (laid down drop cloths), etc. They even wore their little shoe booties inside.


Very helpful and extremely polite




Review of Jacobs Air Conditioning & Heating


excellent




Review of Jacobs Air Conditioning & Heating

Eli and Sam were great. They worked well together and my new furnace was installed quickly. My quote was accurate from start to finish. Quality of work was excellent. They left my home clean and explained everything to me. I would definately reccomend this company. I dropped my home warranty due to poor service. I felt like everyone I met working with Jacob's were helpful. Gracie was great with sending texts when people would arrive no unexpected knocking that would have had my dog unhappy. Im glad we checked our furnace early in the season. Jacobs diagnosed the problem and installed a new furnace in less than a week.


Great service




Review of Jacobs Air Conditioning & Heating


Great seevice




Review of Jacobs Air Conditioning & Heating

Eli is always very helpful and explains what is happening with the system. He is well educated on the systems and very friendly.


Great service




Review of Jacobs Air Conditioning & Heating

Jacob’s always does a great job. Very professional and efficient. Couldn’t be happier with their work.


Outstanding customer service and great installation experience!




Review of Jacobs Air Conditioning & Heating

Jacob’s team are an amazing awesome group of people! From the beginning of the project to the end they were professional, friendly, and helpful. They always go the extra mile! Best experience we have ever had in our home maintenance and improvement. Thanks so much! 100% recommended them for all your HVAC needs!!!


Great service, no complaints!




Review of Jacobs Air Conditioning & Heating

Eli explained things clearly, was upfront about price and the age of our equipment, and wore a mask without us having to request it.


Great Service




Review of Jacobs Air Conditioning & Heating


Fast and friendly!




Review of Jacobs Air Conditioning & Heating

Eli was a super nice guy and very clear and informative while explaining things.


Very patient and informative




Review of Jacobs Air Conditioning & Heating


Excellent performance & repair.




Review of Jacobs Air Conditioning & Heating

Eli Jacobs was prompt, courteous and had the repair completed within an hour. Repair parts were on the service vehicle, which was a very welcome surprise. I highly recommend Jacobs Air Conditioning and Heating.


Great installation




Review of Jacobs Air Conditioning & Heating

My AC was old and quit working. I needed a new one. Jacobs got my new unit installed quickly, since I was without AC. Very professional from start to finish.


Absolutely Amazing Work and Crew




Review of Jacobs Air Conditioning & Heating

I had to have my entire ac/heating system replaced recently. The crew at Jacobs called me back quickly and scheduled the job in a timely manner. In a span of two days, they had my entire new unit and system installed, up and running. They took care of disposing of the old unit as well. Outstanding work and work ethic. The entire crew was pleasant, professional and knowledgeable about their products. They did absolutely fantastic work and even left my basement in better shape than they found it, cleanliness wise. I could not be more pleased. Super reasonable pricing for stellar work. Honestly, the best in Southern Illinois and surrounding areas. I highly HIGHLY recommend Jacobs Air Conditioning and Heating. Cheryl


Excellent customer service




Review of Jacobs Air Conditioning & Heating

I could not have been happier with my experience with Jacobs. Office manager Grace is so personable and strives for excellent customer service. She got someone to my house for diagnostics the same day. Eli and his installation crew were dynamite. Fast, efficient and obviously knowledgeable They left my house in tip top shape with new and improved, energy efficient unit. Eli taught me how to use the new thermostat, which is very important. Eli is an excellent manager! .


Wonderful Service




Review of Jacobs Air Conditioning & Heating

Jacobs has been servicing our 18 year old Trane for some years. When it began to get older and fail, they worked with us until we could get a newer Trane. It seems to be very efficient and easy to set. They wore masks and shoe covers, moved the washer, etc. and put everything back in place. We definitely recommend.


Even though this was a total replacement on heat A/C and water heater it is better than expected. Eli and his team were very professional kind and inf




Review of Jacobs Air Conditioning & Heating

I know this great family and their business from before and they were the ones who initially installed the original system. With my technical background I can assure anyone that Jacobs Is by far the best company for all your air conditioning and water heater needs and will ensure that any of their customers are fully satisfied and they will not stop until that need is met. Thank you so very much and will be recommending Jacobs to any and all who need help.


Eli is a wonderful Person




Review of Jacobs Air Conditioning & Heating

We have been with Jacobs for 8 years now and although one of our geothermal units has been nothing but trouble, every time we needed repair they Showed up immediately and took care of problems. We are specially very pleased with Eli who has been pleasure to work with.


No problems great




Review of Jacobs Air Conditioning & Heating


Great




Review of Jacobs Air Conditioning & Heating

Eli is someone you don't have to worry.a very polite young man thanks


Great Service!




Review of Jacobs Air Conditioning & Heating

Eli and the whole Jacobs team are great! Quick response to calls. Thorough evaluation and trusted solutions. Professional customer interaction and work.


Awesome service!




Review of Jacobs Air Conditioning & Heating

Quick, responsive and professional.


Definitely great & friendly service!




Review of Jacobs Air Conditioning & Heating

I always trust the Jacobs!


Great service and price!




Review of Jacobs Air Conditioning & Heating

Very professional, courteous and knowledgeable.


Reliable




Review of Jacobs Air Conditioning & Heating


Very pleasant.




Review of Jacobs Air Conditioning & Heating

Gave an estimate before making the repair. Explained everything that was done.


Great service




Review of Jacobs Air Conditioning & Heating


Great service!




Review of Jacobs Air Conditioning & Heating

The Jacobs have taken great care of our heating and cooling needs for many years and continue to do so.


Great Service all the way from the office to the labor workers.




Review of Jacobs Air Conditioning & Heating


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Expert Service from People You Can Trust
2330 N. McRoy Dr. Carbondale, IL 62901
PHONE:   618.529.2989
Expert Service from People You Can Trust
2330 N. McRoy Dr. Carbondale, IL 62901
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