heating & air conditioning service
heating & air conditioning service

heating & air conditioning service
heating & air conditioning service
heating & air conditioning service
heating & air conditioning service
heating & air conditioning service
heating & air conditioning service
 

Employment Position Details: Service Technician

Are you a skilled professional with solid HVAC service experience? Do you desire to be part of a winning and well respected team? Are you interested in pursuing career with an opportunity for greater advancement?

If so then we invite you to share your passion for HVAC field and ideas for business excellence. Jacobs Air Conditioning & Heating is a premiere provider of complete home comfort systems, serving Southern IL since 2000. We are dedicated to building a team of outstanding individuals, committed to providing exceptional customer service to all of our customers.

Principal Duties & Responsibilities

  • Responsible for diagnosing and repairing HVAC equipment failures and customer home comfort issues.
  • Selects the appropriate diagnostic & repair charges from the Up-Front Pricing Manual per company policy.
  • Explains services and policies prior to diagnostic and repair. Charges and collects for all work performed per company policy.
  • Makes sure customers are satisfied with services rendered before leaving site.
  • Maintain required levels of truck stock items and a neat & organized truck.
  • Works with Service Manager and dispatcher on ideas for reducing the cost of the Service Department.
  • Complete daily paperwork, recording all hours and materials used on each job before leaving the site. Turns in all paperwork, related forms with revenue to Service Manager daily.
  • Contacts Service Manager after each call to review call and receive next assignment.
  • Keep entire work area neat and organized, free of scrap, debris, finger prints and foot prints.
  • Provide customers with information on company’s maintenance agreement program.
  • Provide customers with information on new equipment when repairs are above $500 or equipment is over 10 year old.
  • Assist installation or fabrication department, with installs or fabrication as directed by Service Manager.
  • Participate in the on call rotation for 24 hour emergency service.
  • Other duties as assigned

Skills, Knowledge & Experience

  • Command of common HVAC maintenance & repair practices.
  • Innovative problem solving skills.
  • Strong interpersonal, organizational and oral/written communication skills.
  • Ability to work independently yet functions in a team environment.
  • Commitment to quality and overall customer satisfaction.

Benefits

  • Advancement opportunity
  • Friendly work environment
  • Career training opportunities
  • Simple IRA with matching contribution
  • Paid vacation & holidays
  • Health, dental & life insurance
  • Company supplied uniforms

Contact Information

 

To download as a PDF document, click here.

 
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